Guy at the front desk with the curly blonde tips need to be removed. I walked in at 5:04 and the clinic is suppose to close at 7 today. He couldn’t even look me in my eyes while talking to me and the attitude was horrendous. I asked what’s a good time to come in if I couldn’t get tested now and he responded with no eye contact “12 pm because we close at 4” and that is not what the automated call says. I am highly disappointed that this clinic doesn’t have compassionate people for sensitive things! Management needs to work on that asap!
If I could rate this facility 10 stars I would. First star would go to Ted. He helped to answer all of my questions over the phone and proceeded to ask if I was familiar with the area( I'm not just moved to ATL) before he offered driving directions. He was a major key because I would have never found parking had I not had his guidance. I too encountered a young man with curly blonde tips and he was very efficient. Not everyone smiles all the time and that's ok. He was working and it was clear to me he was trying to get folks taken care of. I was finished my registration by 12:50 and out by 1:20 even after having my blood drawn (by Derrick Howard -- he is fun & a magician with the needle... I didn't feel a thing). Shout out to Kay, who also worked in the phlebotomy area and big thanks to the first person that administered all of my other tests (I didn't get his name but he was pleasant and thoroughly explained everything). Everyone was so kind and looked happy to be at work. This place is CLEAN and friendly and I am fortunate to have come at the perfect time because I was in& out. Thanks so much.
I called to do some volunteer work, which was my very first time, and it was really cool. The staff members are friendly, I worked on putting various condoms and lubes and information cards for individuals who are in need of safe sex and to know their status. I plan to do more volunteer work with AID Atlanta in the coming weeks and months.
This place is my favorite Testing Center of all testing centers I have ever visited. Additionally, it is at no COST to you! What more can you ask for beside a phenomenal customer service, which they do provide with joy. It is simply refreshing to observe them do what they do to help out the locals in finding their health status. Also, the place is impeccably clean. Results are delivered electronically with total discretion. Fantastic!
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Guy at the front desk with the curly blonde tips need to be removed. I walked in at 5:04 and the clinic is suppose to close at 7 today. He couldn’t even look me in my eyes while talking to me and the attitude was horrendous. I asked what’s a good time to come in if I couldn’t get tested now and he responded with no eye contact “12 pm because we close at 4” and that is not what the automated call says. I am highly disappointed that this clinic doesn’t have compassionate people for sensitive things! Management needs to work on that asap!
2 months ago0
If I could rate this facility 10 stars I would. First star would go to Ted. He helped to answer all of my questions over the phone and proceeded to ask if I was familiar with the area( I'm not just moved to ATL) before he offered driving directions. He was a major key because I would have never found parking had I not had his guidance. I too encountered a young man with curly blonde tips and he was very efficient. Not everyone smiles all the time and that's ok. He was working and it was clear to me he was trying to get folks taken care of. I was finished my registration by 12:50 and out by 1:20 even after having my blood drawn (by Derrick Howard -- he is fun & a magician with the needle... I didn't feel a thing). Shout out to Kay, who also worked in the phlebotomy area and big thanks to the first person that administered all of my other tests (I didn't get his name but he was pleasant and thoroughly explained everything). Everyone was so kind and looked happy to be at work. This place is CLEAN and friendly and I am fortunate to have come at the perfect time because I was in& out. Thanks so much.
2 months ago0
I called to do some volunteer work, which was my very first time, and it was really cool. The staff members are friendly, I worked on putting various condoms and lubes and information cards for individuals who are in need of safe sex and to know their status. I plan to do more volunteer work with AID Atlanta in the coming weeks and months.
5 months ago0
This place is my favorite Testing Center of all testing centers I have ever visited. Additionally, it is at no COST to you! What more can you ask for beside a phenomenal customer service, which they do provide with joy. It is simply refreshing to observe them do what they do to help out the locals in finding their health status. Also, the place is impeccably clean. Results are delivered electronically with total discretion. Fantastic!
4 years ago0
Always so nice and courteous. Love the new location, very clean and swift. I was in and out for STI testing in maybe an hour max.
2 weeks ago